Privacy Policy

Last updated: 05/08/2025

ErgFest (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services (the “Service”).

1. Who We Are

ErgFest operates the website www.ergfest.com. We are the data controller for the personal information collected via our Service.

If you have any questions about this Privacy Policy, you can contact us at the details in Section 11.

2. Information We Collect

When you use our Service, we may collect:

  • Identity Data – Name
  • Contact Data – Email address, telephone number, postal address
  • Technical Data – IP address, browser type/version, time zone setting, pages visited, time spent on pages, and other analytical information (“Log Data”)
  • Usage Data – How you interact with our Service

We do not intentionally collect data from anyone under the age of 16.

3. How We Collect Your Data

We collect personal data through:

  • Information you provide directly (e.g., via forms or registration)
  • Automated technologies such as cookies and analytics tools
  • Communications between you and us (e.g., email or phone)

4. How We Use Your Data

We use your personal information to:

  • Provide, maintain, and improve the Service
  • Communicate with you about updates or relevant information
  • Analyse usage to improve our offerings
  • Comply with legal obligations

5. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

  • Consent – Where you have agreed to us using your information
  • Contract – Where processing is necessary for us to fulfil an agreement with you
  • Legitimate Interests – For running and improving our Service in a way that does not override your rights
  • Legal Obligation – Where processing is required by law

6. Cookies

Cookies are small text files placed on your device to help us operate the Service effectively.

  • You can manage your cookie preferences via your browser settings.
  • Disabling cookies may affect the functionality of the Service.

For more details, see our Cookie Policy

7. Sharing Your Information

We may share your personal data with:

  • Service providers who help us operate the Service (bound by confidentiality agreements)
  • Regulators, law enforcement, or legal advisors where required by law
  • Third parties if we are involved in a merger, acquisition, or sale of assets (you will be notified in advance)

We do not sell or rent your personal data.

8. Data Retention

We only keep your personal data for as long as is necessary for the purposes set out in this Privacy Policy or as required by law.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data. However, no method of electronic storage or transmission over the Internet is 100% secure.

10. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access a copy of your personal data
  • Correct inaccurate or incomplete data
  • Request erasure of your data (“right to be forgotten”)
  • Restrict processing of your data
  • Object to processing based on legitimate interests
  • Request data portability to another provider
  • Withdraw consent at any time

To exercise these rights, contact us using the details in Section 11.

11. Contact Us

If you have any questions, requests, or concerns regarding your personal data:

📧 Email: info@ergfest.com
📮 Postal Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be shown at the top.